Accessibility Statement

Our Commitment

We believe everyone should have equal access to information and the opportunity to engage with our services in a way that respects their individual communication, accessibility and cultural needs.

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We aim to provide information that is clear, easy to understand and accessible across different devices and assistive technologies. We continually work to identify and reduce barriers that may prevent people from accessing our website or services.

Website Accessibility

We aim to make our website accessible by:

• Using clear and easy-to-understand language

• Providing logical and consistent website navigation

• Supporting keyboard navigation where possible

• Using readable fonts and appropriate colour contrast

• Providing alternative text for meaningful images where appropriate

• Designing content to work across computers, tablets and mobile devices

• Supporting compatibility with commonly used assistive technologies

• Providing information in alternative formats upon request where reasonably possible

Communication and Individual Needs

We recognise that every person communicates and accesses information differently. If you require information in an alternative format, additional assistance, an interpreter, or another reasonable adjustment to communicate with us or access our services, please contact our team.

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We will work with you to understand your needs and provide an appropriate and respectful solution wherever reasonably possible.

Cultural Accessibility

Accessibility also means creating environments where people feel culturally safe, respected and heard. We are committed to providing culturally responsive services that recognise the identities, cultures, histories, families, communities and connections to Country of Aboriginal and Torres Strait Islander peoples.

Feedback and Accessibility Concerns

We welcome feedback about the accessibility of our website and services. If you experience an accessibility barrier, have difficulty accessing information, or have suggestions about how we can improve accessibility, please contact us.

When contacting us, please let us know what information or service you were trying to access and what assistance or alternative format would be most helpful.

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We are committed to continually improving accessibility and creating an inclusive experience where every person is treated with dignity, respect, choice and control.